Introspective Privacy Policy

Effective date: 8/26/2026

Last updated: 8/26/2026

Overview

The Introspective Company LLC, ("Introspective," "we," "us," or "our"), operates the Introspective mobile application (the "App"), a companion to our physical Introspective strength cards. This Privacy Policy explains what information we collect when you use the App, how we use it, who we share it with, and the choices you have.

By using the App, you agree to the collection and use of information in accordance with this policy. If you don't agree, please don't use the App.

Information We Collect

Information you provide directly

  • Account information — email address and password when you create an account 

  • Contact information — if you contact us for support

  • Reflection content — your answers to guided reflection prompts, the strengths you select, and any free-text notes you write

  • Focus plan information — goals you set, the strengths you choose to work on, your check-in responses, and progress notes

  • Reminder preferences — the times, days, and frequency you choose for notifications

Information collected automatically

  • Usage data — how you interact with the App (e.g. which screens you visit, features you use, session length)

  • Device information — device type, operating system and version, unique device identifiers, and mobile network information

  • Log data — IP address, access times, and crash/error reports

  • Push notification tokens — used to deliver reminders you've opted into

How We Use Your Information

  • To provide, maintain, and improve the App's core features (reflections, focus plans, resources)

  • To personalize your experience, such as showing your selected strengths and past reflections back to you

  • To send reminders and notifications you've opted into

  • To respond to support requests

  • To understand how the App is used, so we can fix problems and improve it

  • To maintain the security and integrity of the App

  • To comply with legal obligations

Your reflection content and focus plan entries are personal to you. We do not use the substance of what you write for advertising, and we do not sell it. 

How We Share Your Information

We do not sell your personal information. We share information only in these circumstances:

  • Service providers — companies that help us run the App (e.g. cloud hosting, analytics, customer support tools, push notification delivery). They can only use your information to provide services to us. 

  • Legal reasons — if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Introspective, our users, or others

  • Business transfers — if Introspective is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction; we'll notify you if this happens

  • With your consent — for any other purpose disclosed to you at the time we collect the information

Data Retention

We keep your account information and reflection content for as long as your account is active, so you can look back on your own history. If you delete your account, we'll delete or anonymize your personal information within [X days], except where we're required to keep it longer for legal or security reasons.

Your Rights and Choices

  • Access and update — you can view and edit your account information and reflection history within the App

  • Delete — you can request deletion of your account and associated data by contacting us

  • Notifications — you can turn reminders off at any time in the App or your device settings

  • California residents (CCPA/CPRA) — you have the right to know what personal information we collect, request deletion, and opt out of the "sale" or "sharing" of personal information. We do not sell personal information. To exercise these rights, contact us at [email].

  • EU/UK/EEA residents (GDPR) — if applicable, you have rights to access, correct, delete, restrict, or port your data, and to object to certain processing. 

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we can't guarantee absolute security.

International Users

If you use the App from outside the United States, your information may be transferred to and processed in the United States, which may have different data protection laws than your own.

Changes to This Policy

We may update this Privacy Policy from time to time. We'll update the "Last updated" date above, and for material changes, we'll provide additional notice (such as an in-app notification).

Contact Us

Questions about this policy or your information? Contact us at:

The Introspective Company LLC

Address: 1401 21ST ST #12680

SACRAMENTO, CA 95811